Question 1

Goldplate, Remelt, Repair or Resize

Accepted Answer

Replating, Repairs and resizing is available and assessed per case. - We only repair silver, gold-plated and 14k golden pieces
- We only goldplate silver jewelry in 3 micron 14k yellow gold- We only melt solid 14k or 18k gold 
Even if these are from other brands then Luna-Sol. Just send your request per Whatsapp. And include the following: - the material of the piece
- a picture of the item that should be repaired/ replated/ melted-a discription of what needs to be done- your name and your email adress Once we received the request, we'll check the possibilities + material costs and send a qoute within 24 hours. We'll send you the quote and payment link. When accepted by payment, we'll start production as soon as we receive your piece. You can drop this off in our Atelier in Amsterdam Zuid or have it shipped to our mailbox.
For more info, please check our Services page

Question 2

Resizing

Accepted Answer

Please measure very carefully before making an order. If needed you can order the ring sizer in our webshop. You will be responsible for all postage & redelivery charges for resizing. If you are unsure about which size to order before purchasing, please contact Mariene for assistance.

Should a purchased piece require resizing, please make an appointment on our services page for further instructions. A resizing fee will apply, this is quoted on a case by case basis depending on the piece.

Once we received the request, we'll check the possibilities + material costs and send a qoutation within one work day. We'll email you the quote. If approved, we'll start production as soon as we receive your piece. You can drop this off in our Atelier or have it shipped.

Question 3

Ring Sizing

Accepted Answer

Not sure about your ring size? We’ve got you covered! Order a ring sizer to measure your fingers for a perfect fit. We will send this ring sizer with a postal envelope within two working days. So, keep an eye on your mailbox! How do you know which ring size you have? Just make sure the small belt fits around your finger and you can move it on and off in that same size. Read the perimeter in the small magnifying glass and check your size. For example: the hand in the picture shows 50mm her size would be size 16.Want to double check your size? Measure the diameter of your ring or sizer with a ruler. This should be the same size in mm as your ring size.

How do you know  what ring size you have:
 
circumfirance/ mm equals diamiter/ size
41mm equals size 13
43mm equals size 13.5
44mm equals size 14
46mm equals size 14.5
47mm equals size 15
49mm equals size 15.5
50mm equals size 16
52mm equals size 16.5
53mm equals size 17
55mm equals size 17.5
56mm equals size 18
58mm equals size 18.5
59mm equals size 19
61mm equals size 19.5
63mm equals size 20
65mm equals size 20.5
66mm equals size 21

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FREQUENTLY ASKED QUESTIONS

Goldplate, Remelt, Repair or Resize

Resizing

Ring Sizing

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